Are you enthusiastic about delivering exceptional customer experiences ? Do you thrive in a fast-paced environment where you can contribute to success ? Eclerx is looking for a talented Analyst - Inbound Chat - Customer Operations to join our team in Pune .
In this role, you will be the go-to resource for our valued customers via live chat. You will handle a variety of inquiries , ensuring a positive and productive experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customers through live chat.
- Troubleshooting customer issues effectively and efficiently.
- Documenting customer interactions and updating databases accurately.
- Working alongside other teams to ensure a positive customer journey.
If you are a results-oriented individual with excellent communication and problem-solving skills, we encourage you to apply!
Build your career as an Analyst in Customer Operations - Inbound Chat at Eclerx
Are you a driven individual with a knack for engagement? Do you thrive in a dynamic environment and shine in providing exceptional customer assistance? If so, Eclerx has an exciting position waiting for you!
We are currently seeking talented Analysts to join our Customer Operations - Inbound Chat team. As an Analyst, you will be the frontline support for our valued customers, resolving their questions in a timely and courteous manner.
Employ your {strongcommunication skills to compose clear and concise responses, ensuring a satisfying customer experience.
- Play a role in maintaining a high level of customer delight
- Team up with our dedicated support team to handle complex issues
- Continuously develop your expertise in our products and services
Become a dynamic team where your contributions are valued, and you have the website opportunity to grow in your career. Apply today!
Support Analyst Opportunity at Eclerx, Pune
Are you a highly motivated individual with a passion for providing exceptional customer service? If so, then we have an amazing opportunity for you! Eclerx is currently seeking a talented and driven Inbound Chat Analyst to join our team in Pune.
This role involves responding to customer inquiries. You will be the first point of contact for customers, providing friendly and helpful service.
We offer a dynamic work environment with opportunities for development. If you are looking for a challenging and rewarding career in customer service, we encourage you to apply!
- Responsibilities include but are not limited to:
- Provide prompt and courteous customer support via chat.
- Respond to customer inquiries in a timely and helpful manner.
- Troubleshoot customer issues and provide solutions.
- Document customer interactions accurately.
- Maintain a positive and professional attitude at all times.
Support Analyst Position : Inbound Chat at Eclerx Pune
At Eclerx Pune, we're seeking a passionate Customer-Focused Analyst to join our thriving team. In this rewarding role, you'll be the main support for our valued customers via inbound chat. Your duty will be to offer exceptional customer service by addressing inquiries, assisting with technical issues, and ensuring a favorable customer experience.
- Employing your problem-solving skills to pinpoint customer issues quickly and efficiently.
- Interacting with internal teams to address complex customer requests.
- Being informed on our offerings and industry trends.
If you're a collaborator with a passion for customer service, we encourage you to apply. This is your chance to make a tangible impact in the lives of our customers.
Eclerx is Looking for Inbound Chat Analysts for Customer Operations
Eclerx Pune has an opening for talented and enthusiastic Inbound Chat Analysts to join its growing Customer Operations team. The ideal candidate will have strong communication skills, a passion for customer service, and the ability to work effectively in a fast-paced environment. If you are a highly motivated individual who enjoys providing exceptional customer support, this could be the perfect opportunity for you!
Responsibilities will encompass providing prompt and courteous assistance to customers via live chat, resolving inquiries and issues efficiently, and documenting interactions accurately.
- To be successful in this role, you will needTo excel as an Inbound Chat Analyst, candidates shouldSuccessful applicants must a strong understanding of customer service principles, excellent typing skills, and the ability to multitask effectively.
- Proficiency in English is required.Knowledge of additional languages is a plus.Excellent written and verbal communication skills are essential.
Analyst - Inbound Chat: Empowering Customers at Eclerx
At Eclerx, our Analyst s for inbound chat are the heart of customer satisfaction . They offer a first-rate experience to each customer who reaches out through our system. These dedicated individuals are passionate about resolving customer issues in a prompt and friendly manner. By continuously assisting customers, they build lasting bonds and contribute to the overall fulfillment of Eclerx.